Piecing together generic Big Name software will not make you better than your competition. Controlled deployment of a unified software suite engineered for your business needs will. Dramatically. That's why our customer's can go toe-to-toe against anyone. And win.

We can customize one of our products, or integrate and upgrade your existing systems. We can create entire business systems from scratch, or anything in between. Whatever challenges you face, rely on our reputation for accomplishing what others cannot.

Overcome challenging business issues. Set and meet higher goals and objectives and outdistance competitors. The results of a well planned and implemented software system designed for you. We provide experience, talent and above all - design innovation. You get a smart, powerful, and safe alternative to generic solutions. Contact us to discuss your options.

Target, a competely custom ERP solution, records and tracks reservations for one of Canada’s largest and fastest growing teleconferencing companies. Directly interfaced to 9 massive conference bridges, Target processes millions of transactions per month, generated by hundreds of thousands of customers.

Target's is directly credited with providing the tremendous competitive advantage that drove the company's meteoric rise. It has reduced the monthly billing process for this company from a two week task to a 2 hour automated process!

Reservations, and billings are tracked by customer, department, contact, cost centre, and master account. Billings, payments, credit memos, deposits, and refunds are tracked by G/L Account and Job Number and posted to create collapsed journal entry reports for synchronization with an external accounting system. On-line aged listings and credit history are available at the touch of a button.

Platform: SQL Server
Users: 100+

Target CRM is a sophisticated and intuitive client-server contact management system. Working in conjunction with Target, it provides a seamless link between sales and operations.

Target CRM integrates with MS Outlook for E-Mail and Meeting Scheduling and with MS Word for letter creation and mail merge. Letters, E-Mails (both sent and received), and Meetings are automatically tracked and stored for later viewing. An intuitive Merge module allows the creation of unlimited mail merge campaigns.

Platform: SQL Server

Users: 40+

TimeTrax is an extraordinarily intuitive time billing utility. TimeTrax was requested by people who don’t like the overly complicated time billing software available on the market. It is for use by professionals and individuals in companies who must keep track of their time and activities for various cost centres, dockets and projects.

A control bar allows the user to start, stop, and pause the timer which contains an animated icon to show when it’s running. When the timer is stopped, the user is prompted to apply the time against dockets, customers, activity types, costs, etc. The user can create graphs and reports depicting activities over selected periods of time.

Platform: MS Access

Users: 5-10

A retail association and trade show management system with graphical multi-user floor plan designer, exhibit space assignment and contracting, registration, sales, billing (individual and batch), payments, batch membership renewals, call tracking, reservations, import/export, correspondence, and contact management.

Contax offers sophisticated search and filter capabilities and the ability to tailor aspects of the system to the way various departments and users work.

Platform: SQL Server

Users: 50+

A comprehensive Order Management System created for one of North America’s largest telephone dating services. Edwin processes more than 80,000 customer orders per month coming from more than 80 cities throughout Canada, the United States, and the UK.

It assigns and tracks account numbers and passwords as well as payment details, problems, charge backs, customer notes, and demographic information. Customer accounts are verified against existing accounts to allow or disallow sales based on duplicate payment accounts, previous declines, charge backs, invalid information, etc.

Credit card payments are authorized at time of sale through a dedicated communications server. Sales are either entered manually or imported from Interactive Voice Response systems throughout North America and the United Kingdom and automatically processed.

Platform: SQL Server

Users: 60+

Mailbase is a mail order fulfillment system used in a Kraft Foods warehousing and distribution facility.

Platform: MS Access

Users: 5-10

LetterTrax interfaces with a telemarketing system used by one of Canada’s largest banks. Requests for letters are imported to create orders, which are then broken down according to fulfillment codes into their corresponding material requirements (i.e. paper, labels, envelopes, etc.). These items are checked against stock levels for allocation purposes and the corresponding letters are printed (in the requested language) as stock levels permit.

Platform: SQL Server

Users: 20+

Returns applies products returned by customers to actual orders. These returns are then exported to the warehouse management system (Latitude) for put-away according to their default return locations within the warehouse. A series of reports and export files keep the warehouse and the client (if applicable) informed of returns and inventory stock levels.

Platform: MS Access

Users: 5-10

This is a quality control verification system, which handles mailings for GMAC leasing correspondence. Letters, information packages, etc. are scanned and verified against pre-loaded orders to ensure the proper packages are being sent. Substitutions are handled automatically.

Platform: MS Access

Users: 5-10

Returns applies products returned by customers to actual orders. These returns are then exported to the warehouse management system (Latitude) for put-away according to their default return locations within the warehouse. A series of reports and export files keep the warehouse and the client (if applicable) informed of returns and inventory stock levels.

Platform: SQL Server

Users: 30+

Streams takes order file downloads from the host computer, breaks down and groups orders and line items, and generates a series of reports and export files for the various handling purposes necessary. This includes a Canada Post container separation report, which is used for mailing discounts by region. Some exported files are sent to several high-speed laser printers for label and acknowledgement printing according to the type of order involved. Other files are imported into the warehouse management system (Latitude) for order allocation. The entire process is started and finished by pressing one button – while still allowing for interactive use by administrators.

Platform: MS Access

Users: 5-10