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Significant Competitive Advantage
Target Enterprise is a unique software suite created specifically to overcome the
complex information management issues facing Conference Service Providers (CSP). Issues that
grow exponentially with call volumes have been reduced to a system that is superbly efficient, yet simple to manage.
One Touch Billing is just the beginning.
Top Line, Bottom Line
Target's total solution approach will boost sales and dramatically increase efficiency across the organization.
Target provides capabilities and features that set you apart from the competition with virtually
no increase in overhead. Gain market share, retain customers, and take efficiency
to levels previously unheard of with Target Enterprise.
Target Enterprise: The playing field is no longer even.
Imagination Takes Form
Target is a singular achievement that significantly improves business capabilties far beyond that of
any other solution in use. If you find that difficult to imagine, perhaps it warrants further investigation?
Contact us to arrange a live demo, and see what we have imagined.
Flexible Rate Structure
Target delivers a tremendous sales advantage with its flexible customer rate
system. Provide individual departments, not just customers, with a wide variety
of rate features. Organize rates into bundled packages, or use a universal set
of defaults. Operational choices abound.
Most importantly, administer and deliver those rates without breaking a sweat
while competitors try to keep up with their confusing, labor-intensive processes.
Furthermore, addition of custom rate features to meet your unique needs poses no problem.
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One Touch Billing
Target is more than a billing system, although it handles billing so well that
many focus on that ability as its primary descriptor. Target perfectly reconciles
Call Detail Records with the reservation system. Consolidate even the most complex
customer rate structures and provide detailed billing in every conceivable format
to meet any customer invoicing preferences. Right down to unlimited department level
billing, and tracking of billing by Cost Center.
While other providers struggle with the complexities of this undertaking, Target
reduces it to the click of a single button. Billing can be run every day, every week,
every month, etc. No set cycle is required, yet customers are billed according to their
requested preferences. Customers can be designated as retail customers to allow third
party provision of conferencing services and billing. Imagine what all this does for cash
flow and competitive advantage!
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Reservations and Conferences
Target’s Reservations component provides a single point of control over
customer accounts and conferences. Handle all conference types, including: web
and voice, attended, unattended (pass code, pass code plus PIN), scheduled or
timeless, templates for scheduled recurring, record and playback. The system can
handle just about anything you can throw at it.
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Target CRM
Target CRM is a sophisticated and intuitive client-server contact management system.
Working in conjunction with Target, it provides a seamless link between sales and operations in real time.
Target CRM's capabilities include: Contact Management, Lead Management, Campaign Management, List Management
Target CRM integrates with MS Outlook for E-Mail and Meeting Scheduling and with MS Word for letter creation and mail merge.
Letters, E-Mails (both sent and received), and Meetings are automatically tracked and stored for later viewing.
An intuitive Merge module allows the creation of unlimited mail merge campaigns.
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Better Than In-House
Creating and maintaining software that provides tremendous efficiencies
and sales advantages is best left to the experts. Even software companies
don't have the experience, ingenuity and know-how The LAN Group has, especially
in teleconferencing.
Think about it. What business are you in? Teleconferencing or
software development? Target gets you out software development and doing what you do
best. Selling better features and customer relationships.
We provide you an out-of-the-box solution that is
superior to anything you can develop. And we keep it that way. All that for far
less than the cost developing, maintaining, and improving your in-house solution.
Compete with anyone. Get Target.
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